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Knowledge base
KOMODO
KOMODO Ecosystem
- KOMODO - Compatible Batteries
- KOMODO - Setting up a Camera Array
- KOMODO - REDVOLT® BP Compatible Chargers
- KOMODO - Recommended R3D Workflow for Blackmagic Design's DaVinci Resolve
- KOMODO - Recommended R3D Workflow for Adobe Premiere Pro
- KOMODO - Compatible Lens Mount Adapters
How To - KOMODO
KOMODO FAQs
Known Issues List - KOMODO
DSMC2 & RANGER
DSMC2/RANGER Ecosystem
- DSMC2/RANGER - Camera System Cleaning & Maintenance
- RED DSMC2 DRAGON-X 6K FAQs
- RED RANGER with MONSTRO 8K VV Sensor FAQs
- WEAPON DRAGON 6K MAGNESIUM Specs
- HELIUM 8K S35 Sensor FAQs
- DSMC2 Cameras
Troubleshoot Your DSMC2/RANGER Camera
- DSMC2/RANGER - Known Issues List
- DSMC2/RANGER - What is a “Lens Cap Frame”?
- DSMC2/RANGER - Troubleshooting Steps for RED Cameras
- foolcontrol FAQs
- DSMC2/RANGER - Flare Grid Pattern
- DSMC2/RANGER - Sensor Calibration Methods
Troubleshoot Your Accessories
Troubleshoot Your 3rd Party Products
- G-Technology ev Series RED MINI-MAG Reader Troubleshooting
- Troubleshooting IDX DUO-C98RED Batteries
- Remote Start/Stop
- Wooden Camera - Intermittent Power Issues with Power Modules on v7.1.0.1
- Wooden Camera - Power Info Unavailable with Cable-less Battery Plates and D-Boxes
- Tilta - Reported Issues with DSMC2 Camera Cages
DSMC
DSMC Ecosystem
- EPIC DRAGON Specs
- SCARLET DRAGON Specs
- EPIC MYSTERIUM-X Specs
- SCARLET MYSTERIUM-X Specs
- DSMC - AL Leica-M Mount Usage and Supported Lenses
- DSMC - RED Batteries
Troubleshoot Your DSMC Camera
- DSMC - Warnings and Error Messages
- DSMC - LCD Errors
- DSMC - Lens Errors
- DSMC - Image Errors
- DSMC - Media Bay and RED MINI-MAG Issues
- DSMC - Perform a Stress Test
Troubleshoot Your Accessories
Post-Production / Workflow
Learn
Getting Started
Cameras
RED 101
- Still Photographer Intro to Video
- Shooting Video for Stills
- Intro to Slow Motion Video
- Motion Capture at 4K and Beyond
- Understanding Resolution
- ISO Speed Revisited
RED TECH | An Education Series
- Back Focus | RED TECH
- Real-Time 8K Workflow with NVIDIA GPUs | RED TECH
- Black Shade Calibration | RED TECH
- DSMC2 POWER | RED TECH
- What is RED TECH? | RED TECH
- Assignable Keys | RED TECH
Services
Repairs
- Sending Items to RED for Service
- Check Repair Status or Send an Item in for Service and Cleaning
- Discontinued Products
- Discontinued: DSMC DRAGON Repairs
- Discontinued: MYSTERIUM and MYSTERIUM-X Repairs
- Discontinued: RED ROCKET and RED ROCKET-X
Warranty Programs
Upgrade Programs
Shipping
Transfer of Ownership
RED Account/Order Processing
General Inquiries
- We've moved! Our new address is 94 Icon, Foothill Ranch, CA 92610
- Find your Camera's PIN and Serial Number
- RED Continues European Operations in UK after Brexit
- Coronavirus (COVID-19) Precautionary Measures: Open for Business
- Report a Stolen Camera or Equipment
- REDuser.net Questions