V-RAPTOR XL Ecosystem

• Troubleshooting Steps for V-RAPTOR XL
• V-RAPTOR XL - Compatible EF Lenses
• V-RAPTOR XL - Lens and Lens Mount Compatibility
• V-RAPTOR XL - Core SWX HELIX 9 & HELIX 150 Firmware Update
• V-RAPTOR XL - V-Lock and Gold Mount Battery Usage

V-RAPTOR Ecosystem

• Troubleshooting Steps for V-RAPTOR
• V-RAPTOR - Media Write Speed Error after Offload
• V-RAPTOR – DSMC3 RED TOUCH 7.0” LCD Monitor Menu Flicker 
• V-RAPTOR - RF Locking Ring Modification
• V-RAPTOR - Flare Artifact
• V-RAPTOR - High Capacity and High Endurance CFExpress FAQ

See all 12 articles

How To - V-RAPTOR

• V-RAPTOR - FAQs
• V-RAPTOR - Attaching RF Lens or RF Lens Mount Adapter

KOMODO Ecosystem

• KOMODO - Compatible Lenses
• KOMODO - Setting up a Camera Array
• KOMODO - REDVOLT® BP Compatible Chargers
• KOMODO - Recommended R3D Workflow for Blackmagic Design's DaVinci Resolve
• KOMODO - Recommended R3D Workflow for Adobe Premiere Pro
• KOMODO - Compatible Lens Mount Adapters

See all 8 articles

How To - KOMODO

• Preventing Damage to SDI Outputs
• KOMODO - WiFi Configuration
• KOMODO - Start/Stop
• KOMODO - Browser User Interface
• KOMODO - Link Setup
• KOMODO - FTPS SETUP

KOMODO FAQs

• KOMODO - FAQs

Known Issues List - KOMODO

• KOMODO - REDVOLT BP Batteries not charging on camera
• KOMODO - CDL being Applied to ProRes RWG/Log3G10
• KOMODO - Delay Entering Playback
• KOMODO - Rotational Play in RF to EF Adaptor
• KOMODO - SDI Sync Drift

DSMC2/RANGER Ecosystem

• DSMC2/RANGER - Camera System Cleaning & Maintenance
• RED DSMC2 DRAGON-X 6K FAQs
• RED RANGER with MONSTRO 8K VV Sensor FAQs
• WEAPON DRAGON 6K MAGNESIUM Specs
• HELIUM 8K S35 Sensor FAQs
• GEMINI 5K S35 Sensor FAQs

See all 10 articles

Troubleshoot Your DSMC2/RANGER Camera

• DSMC2/RANGER - Known Issues List
• DSMC2/RANGER - What is a “Lens Cap Frame”?
• DSMC2/RANGER - Troubleshooting Steps for RED Cameras
• foolcontrol FAQs
• DSMC2/RANGER - Flare Grid Pattern
• DSMC2/RANGER - Sensor Calibration Methods

See all 31 articles

Troubleshoot Your Accessories

• DSMC2/RANGER - W.M.D. Does Not Trigger Start/Stop with the Jetpack-SDI Expander

Troubleshoot Your 3rd Party Products

• G-Technology ev Series RED MINI-MAG Reader Troubleshooting
• Troubleshooting IDX DUO-C98RED Batteries
• DSMC / DSMC2 Remote Start/Stop
• Wooden Camera - Intermittent Power Issues with Power Modules on v7.1.0.1
• Wooden Camera - Power Info Unavailable with Cable-less Battery Plates and D-Boxes
• Tilta - Reported Issues with DSMC2 Camera Cages

See all 11 articles

Learn

• RED Solitary Series
• RED TECH

DSMC Ecosystem

• EPIC DRAGON Specs
• SCARLET DRAGON Specs
• EPIC MYSTERIUM-X Specs
• SCARLET MYSTERIUM-X Specs
• DSMC - AL Leica-M Mount Usage and Supported Lenses
• DSMC - RED Batteries

See all 12 articles

Troubleshoot Your DSMC Camera

• DSMC - Warnings and Error Messages
• DSMC - LCD Errors
• DSMC - Lens Errors
• DSMC - Image Errors
• DSMC - Media Bay and RED MINI-MAG Issues
• DSMC - Perform a Stress Test

See all 33 articles

Troubleshoot Your Accessories

• DSMC - RED Media
• DSMC - PL Mount Usage and Supported Lenses

Workflow

• RED CONNECT (Beta) - Full Resolution 8K Live R3D Streaming
• UDF + Windows 10/11 Compatibility Issues
• Installing REDCINE-X PRO or the RED Apple Workflow Installer on Mac
• RED LUT Downloads
• IPP2 Overview
• REDCINE-X PRO Overview

See all 13 articles

Learn

• Getting to Know RED Workflow
• Sample R3D Files

Getting Started

• Getting to Know RED Cameras
• RED Camera Launch Sequence
• RED Tools App

Cameras

• Netflix Camera Requirements
• Third-Party Hardware and Software Development
• Support for Third-Party Products

RED 101

• Still Photographer Intro to Video
• Shooting Video for Stills
• Intro to Slow Motion Video
• Motion Capture at 4K and Beyond
• Understanding Resolution
• ISO Speed Revisited

See all 23 articles

Repairs

• Sending Items to RED for Service
• Check Repair Status or Send an Item in for Service and Cleaning
• Discontinued Products
• Discontinued: DSMC DRAGON Repairs
• Discontinued: MYSTERIUM and MYSTERIUM-X Repairs
• Discontinued: RED ROCKET and RED ROCKET-X

See all 7 articles

Warranty Programs

• RED Extended Warranty
• RED RAPID REPLACEMENT Program

Upgrade Programs

• DSMC2 Sensor Upgrades
• Getting Started with Upgrade Programs

Shipping

• RED Headquarters Domestic Shipping
• RED Headquarters International Shipping
• Dangerous Goods (Regulated Items)

Transfer of Ownership

• Camera Registration
• Transfer of Ownership

RED Account/Order Processing

• Purchases
• Add an Alternate Contact
• Tax Exemption & Resale Certificates
• Create an Account and Find Your Customer Number

General Inquiries

• We've moved! Our new address is 94 Icon, Foothill Ranch, CA 92610
• Find your Camera's PIN and Serial Number
• RED Continues European Operations in UK after Brexit
• Coronavirus (COVID-19) Precautionary Measures: Open for Business
• Report a Stolen Camera or Equipment
• REDuser.net Questions

See all 13 articles

RED Camera Builder

• RED Camera Builder FAQs