Check Repair Status or Send an Item in for Service and Cleaning Follow

To check the status of a service order, sign in to your account and click Service Requests in the My Account menu.


If you would like to send an item to RED to be serviced, please submit a request on

For security reasons, please submit requests using either the primary email address or an alternate contact email that is listed on the account from which the item was purchased. If you have any questions, contact RED Support at +1-949-206-7900.

Have more questions? Submit a request


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