Services

Repairs

• Sending Items to RED for Service
• Check Repair Status or Send an Item in for Service and Cleaning
• Discontinued Products
• Discontinued: DSMC DRAGON Repairs
• Discontinued: MYSTERIUM and MYSTERIUM-X Repairs
• Discontinued: RED ROCKET and RED ROCKET-X

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Warranty Programs

• RED Extended Warranty
• RED RAPID REPLACEMENT Program

Upgrade Programs

• DSMC2 Sensor Upgrades
• End of Upgrades/Trade-Ins

Shipping

• RED Headquarters Domestic Shipping
• RED Headquarters International Shipping
• Dangerous Goods (Regulated Items)

Transfer of Ownership

• Camera Registration
• Transfer of Ownership

RED Account/Order Processing

• Purchases
• Add an Alternate Contact
• Tax Exemption & Resale Certificates
• Create an Account and Find Your Customer Number

General Inquiries

• Find your Camera's PIN and Serial Number
• RED Continues European Operations in UK after Brexit
• Report a Stolen Camera or Equipment
• REDuser.net Questions
• Shot on RED Submission
• Feature Requests

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RED Camera Builder

• RED Camera Builder FAQs