Services

Transfer of Ownership

• Transfer of Ownership

RED Camera Builder

• RED Camera Builder FAQs

Upgrade Programs

• DSMC2 & RANGER Trade-In Options
• Getting Started with Upgrade Programs
• DSMC2 Cameras
• DSMC2 DRAGON-X Upgrade
• DSMC2 Sensor Upgrades
• HELIUM 8K S35 Sensor Upgrade

See all 7 articles

Warranty Programs

• RED RAPID REPLACEMENT Program
• RED Extended Warranty

Order Processing

• Purchases
• Check Repair Status or Send an Item in for Service and Cleaning

RED Education

• RED Educational Program

Shipping

• RED Headquarters Domestic Shipping
• RED Headquarters International Shipping
• Dangerous Goods (Regulated Items)

Repairs

• Discontinued: RED ROCKET and RED ROCKET-X
• Sending Items to RED for Service
• Discontinued: MYSTERIUM and MYSTERIUM-X Repairs
• End of Service Announcement
• Repair for Discontinued Products

General Inquiries

• Coronavirus (COVID-19) Precautionary Measures
• Coronavirus (COVID-19) and RED Support
• REDuser.net Questions
• Report a Stolen Camera or Equipment
• RED HYDROGEN Support
• Shot on RED Submission

See all 9 articles

Legacy Upgrade Programs

• DSMC Interchangeable OLPF System Modification