Services

Repairs

• Sending Items to RED for Service
• Check Repair Status or Send an Item in for Service and Cleaning
• End of Service Announcement
• Repair for Discontinued Products
• Discontinued: MYSTERIUM and MYSTERIUM-X Repairs
• Discontinued: RED ROCKET and RED ROCKET-X

Warranty Programs

• RED Extended Warranty
• RED RAPID REPLACEMENT Program

Upgrade Programs

• Getting Started with Upgrade Programs
• DSMC2 Cameras
• DSMC2 & RANGER Trade-In Options
• DSMC2 Sensor Upgrades
• DSMC2 DRAGON-X Upgrade
• RED EPIC-W Board Upgrades

Shipping

• RED Headquarters Domestic Shipping
• RED Headquarters International Shipping
• Dangerous Goods (Regulated Items)

Transfer of Ownership

• Camera Registration
• Transfer of Ownership

RED Camera Builder

• RED Camera Builder FAQs

Order Processing

• Purchases

RED Education

• RED Educational Program

General Inquiries

• RED DSMC2 and RANGER MINI-MAG Promotion
• Updated Coronavirus (COVID-19) Precautionary Measures: Open for Business
• Open for Business: RED Digital Cinema Coronavirus (COVID-19) Updates
• REDuser.net Questions
• Report a Stolen Camera or Equipment
• RED HYDROGEN Support

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Legacy Upgrade Programs

• DSMC Interchangeable OLPF System Modification