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  1. RED Support
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Services

Repairs

  • Sending Items to RED for Service
  • Check Repair Status or Send an Item in for Service and Cleaning
  • Discontinued Products
  • Discontinued: DSMC DRAGON Repairs
  • Discontinued: MYSTERIUM and MYSTERIUM-X Repairs
  • Discontinued: RED ROCKET and RED ROCKET-X
See all 7 articles

Warranty Programs

  • RED Extended Warranty
  • RED RAPID REPLACEMENT Program

Upgrade Programs

  • DSMC2 Sensor Upgrades
  • End of Upgrades/Trade-Ins

Shipping

  • RED Headquarters Domestic Shipping
  • RED Headquarters International Shipping
  • Dangerous Goods (Regulated Items)

Transfer of Ownership

  • Camera Registration
  • Transfer of Ownership

RED Account/Order Processing

  • Purchases
  • Add an Alternate Contact
  • Tax Exemption & Resale Certificates
  • Create an Account and Find Your Customer Number

General Inquiries

  • Find your Camera's PIN and Serial Number
  • RED Continues European Operations in UK after Brexit
  • Report a Stolen Camera or Equipment
  • REDuser.net Questions
  • Shot on RED Submission
  • Feature Requests
See all 11 articles

RED Camera Builder

  • RED Camera Builder FAQs

Contact RED Support


  • Submit a Request
  • RED HQ +1-949-206-7900
  • RED UK +44 20 7150 6760

Quick Links


  • RED Service Centers
  • Transfer of Ownership
  • RED Extended Warranty
  • Upgrade Programs

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