Services

Repairs

• Self-Repair Your DSMC3 Camera
• Sending Items to RED for Service
• Check Repair Status or Send an Item in for Service and Cleaning
• Discontinued Products
• Discontinued: DSMC DRAGON Repairs
• Discontinued: MYSTERIUM and MYSTERIUM-X Repairs

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Warranty Programs

• RED Standard Warranty
• RED Extended Warranty
• RED RAPID REPLACEMENT Program

Upgrade Programs

• V-RAPTOR Trade-In Promotion
• Z Mount Conversions for V-RAPTOR [X] and KOMODO-X

Shipping

• Power Cord Requirements for Cameras and Charger
• RED Headquarters Domestic Shipping
• RED Headquarters International Shipping
• Dangerous Goods (Regulated Items)

Transfer of Ownership

• Camera Registration

RED Account/Order Processing

• Add a Card to Your Account
• Purchases
• Add an Alternate Contact
• Tax Exemption & Resale Certificates
• Create an Account and Find Your Customer Number

General Inquiries

• Find your Camera's PIN and Serial Number
• RED Continues European Operations in UK after Brexit
• Report a Stolen Camera or Equipment
• REDuser.net Questions
• Shot on RED Submission
• Feature Requests

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