Submit a request

Please enter your RED.com Customer Account Number (example: CU01XXXXX). Instructions on how to create an account or find your Customer Number can be found here: https://support.red.com/hc/en-us/articles/227038648.

Please enter the details of your request. A RED representative will respond as soon as possible.

Please select which camera model you would like to trade-in.

Please enter the serial number of the camera you will be trading-in. Find your camera serial number: https://support.red.com/hc/en-us/articles/227131727-Find-your-Camera-s-PIN-and-Serial-Number

Please select which new camera model you would like to trade-in to

Please provide your Company Name or a Point of Contact Name (if applicable) for your return shipment.

Please provide your Company Name or a Point of Contact Name (if applicable) for your return shipment.

See RED's Terms and Conditions of Sale here: http://www.red.com/terms-and-conditions

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