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Troubleshoot Your RED Products

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  • Camera System Cleaning & Maintenance
  • Preventing Damage to SDI Outputs
  • What is a “Lens Cap Frame”?
  • Installing REDCINE-X PRO on Mac
  • Troubleshooting Steps for RED Cameras
  • Flare Grid Pattern
  • Add an Alternate Contact
  • Delete Clips in Camera
  • Flickering on the 7" RED Touch LCD for DSMC1 (EPIC/SCARLET)
  • Playback Issues with REDCAST Module
  • FIZ Motor Calibration List Does Not Update
  • W.M.D. Does Not Trigger Start/Stop with the DSMC2 Jetpack-SDI Expander
  • W.M.D. Start/Stop Is Disabled when REDLINK Is Selected
  • W.M.D. EXP Port May Not Power Lens Motors
  • RED Touch 5.0" LCD Does Not Initialize Properly on Startup
  • MacOS 10.13.3+ Blocks RED ROCKET-X Driver
  • Data Recovery Service
  • Cut-Off Bokeh
  • Calibration not finishing
  • Camera Shutdown on Gimbals
  • DSMC2 Firmware Upgrade Unsuccessful
  • Do I Need a Touch Screen to Operate My Camera?
  • Format and Secure Format
  • Why are recorded ProRes and DNxHD/HR files larger than R3D files?
  • RED 3-Axis Lens Control System Troubleshooting
  • REDCINE-X PRO Troubleshooting
  • RED ONE Troubleshooting
  • Improper Shutdown
  • REDline Troubleshooting
  • Switched Audio Channels on EPIC/SCARLET
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