Submit a request

Please enter your Customer Account Number (example: CU01XXXXX). Instructions on how to create an account or find your Customer Number can be found here:

Please provide your camera's PIN. Your camera's PIN is a 9-digit alphanumeric sequence beginning with 102 or 130 and looks like: 102-XXX-XXX. See the article linked in the sidebar on the right for help finding your PIN. For KOMODO, leave blank.

See RED's Terms and Conditions of Sale here:

See RED's Software License Agreement here:

If you have purchased from a party not listed in the RED Authorized Dealers above, please submit a Transfer of Ownership request here:

Please confirm the Date of Purchase for this camera BRAIN and attach your invoice, below.

In order to activate your Extended Warranty, proof of purchase must be provided. Please attach a copy of your invoice below.

Please check this box if you are interested in adding Extended Warranty to your camera BRAIN (only available for KOMODO, DSMC2 Unified, and RANGER BRAINs still under Standard Warranty).

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Please enter the details of your request. A RED representative will respond as soon as possible.

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