Submit a request – RED Support

Please Choose Your Request Below

Your email address

First Name

Last Name

Phone Number

Business Impact

HIGH: Product does not function, business or production has halted completely, basic troubleshooting has not resolved issue. NORMAL: Product is experiencing a non-critical issue.

RED Service Location

For customers outside the US, please find your nearest RED Certified Service Center here: https://www.red.com/certified-service-centers-all

Which RED Product(s) can we help you with?

If you need support with multiple RED products, please check the box next to each item

Product Serial Number(s)

⬅︎ If this product has been serviced by RED before, please check the box.

Were non-RED items connected at the time?

Please select all non-RED item vendors used.

You may select more than one, specific items can be listed below.

Third-Party Product Description

Please list any and all products used from this company (hyperlinks welcome).

Subject

Description

Please enter the details of your request. A RED representative will respond as soon as possible.

Contact Name / Company

Please provide your Company Name or a Point of Contact Name (if applicable) for your return shipment.

Shipping Country

Shipping Street Address

Shipping City

Shipping State/Province/Region

Shipping Postal / ZIP Code

Return Address: Same as Shipping Address

Contact Name / Company

Please provide your Company Name or a Point of Contact Name (if applicable) for your return shipment.

Return Country

Return Street Address

Return City

Return State / Province / Region

Return Postal / ZIP Code

Attachments

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