Support & Troubleshooting
Known Issues List
- Sigma 18-35mm f/1.8 DC HSM Art Lens Reports f1.7
- Monitor Displays Colored Bands in 2K Anamorphic 1.3x at Max Frame Rate
- Power Status LED Flashes Red When Using a Non-Recognized Battery
- Nikon AF-S NIKKOR E Lenses Not Recognized
- No Power Percentage for Anton Bauer Digital Series Batteries
- RED Touch 5.0" LCD Does Not Initialize Properly on Startup See all 24 articles
Resolved Issues
- Camera Startup Issues with Certain Batteries
- HD-SDI Video Scrolls when Framed Overlay Enabled
- Sigma Lenses Not Recognized
- Preset with Gamma Space Always Sets REDGamma4
- Camera Does Not Stop Recording After Swapping Lens or Changing IS
- Loss of Monitor Control After Applying Clean Mode to Top LCD See all 35 articles