KOMODO - REDVOLT BP Batteries not charging on camera

Issue Summary:

REDVOLT BP Batteries will not charge when AC Power is connected. 

Solution:

If the batteries are unable to charge on camera when connected to AC Power, this could mean that your batteries are in a travel state. The following steps can be taken to get them to be recognized by the camera:

  1. Connect AC Power to the camera, but do not power the camera on
  2. Mount REDVOLT BP to left battery slot. The DC-IN/Battery LED will flash orange then switch to solid green.
  3. Once the DC-IN/Battery LED shines solid green, briefly detach the battery from the camera, then re-mount.
  4. Repeat Steps 2 and 3 until the DC-IN/Battery LED remains solid orange indicating the battery is charging. NOTE: this process may take 10 or more cycles before the battery is recognized by the camera.

NOTE: The fastest way to "wake up" the batteries is to charge on a standalone charger.

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