RED has received reports from customers that their RF locking ring no longer tightens or that heavier lenses show an undesired amount of play. Starting April 1, 2022, RED has reinforced the V-RAPTOR lens mount to be more robust when used with heavier lenses or subjecting the lens to high rotational force with external motors. If you’ve encountered this issue and are no longer able to tighten your RF locking ring to an acceptable tightness, please contact RED Support or one of our Certified Service Centers to send your camera for evaluation and service.
RED recommends ensuring the locking ring is in the unlocked position during lens attachment and removal, as well as using lens supports when using heavy or long lenses whenever possible.
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