Files on RED MINI-MAG 960GB Do Not Show When Mounted to a Mac or Windows Follow

Known Issue ID: 16143

Issue Summary:

When remounting a RED MINI-MAG 960GB v3 that is over 50% full to a computer, files may not completely load or may appear to be missing. This has been observed when a RED MINI-MAG has been mounted to a computer several times using a RED STATION 3.1 or RED STATION 3.0.


Found in Firmware Version:

7.0.3


Target Firmware Fix:

Investigating


Workaround:

Eject the RED MINI-MAG from the RED STATION, mount it to a RED camera, properly eject the RED MINI-MAG from the camera (Menu > Media > Device > Eject Media), and then remount the RED MINI-MAG to the computer. Issue not present on G-Technology ev Series 3 RED MINI-MAG Reader.

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    RED Web & Marketing Support
    A workaround for Files on RED MINI-MAG 960GB Do Not Show When Mounted to a Mac or Windows - 16143 has been added. Please click the link to learn more.
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