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RED MINI-MAG Does Not Mount to Camera

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Product Management
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Known Issue ID: 15407

Issue Summary:

When mounting the RED MINI-MAG to the camera, this error message may display: "Could not mount the media in the Side SSD; to try again, please remove the media from the camera and re-insert".


Target Firmware Fix:

Investigating


Workaround:

Remove and reinsert the RED MINI-MAG. Repeat this until the camera recognizes the media. If issue persists, please file a Support ticket and provide a log file from the camera.

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    RED Web & Marketing Support
    A workaround for RED MINI-MAG Does Not Mount to Camera - 15407 has been added. Please click the link to learn more.
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