DSMC2 GEMINI 5K S35 Trade-In Follow

Starting in May 2018, RED will offer the Trade-In options described in the table below. While trade-ins will not begin directly through RED until June 2018, RED Authorized Dealers can perform a trade-in as early as May 2018. To learn more about an upgrade option or to request the upgrade, click the corresponding link in the Trade-In Type column.

Camera Type Trade-In Type Price (USD) Price (GBP) Price (EUR)
SCARLET-W DSMC2 GEMINI 5K S35 Trade-In $12,500 £10,250 €11,550
EPIC DRAGON
SCARLET DRAGON
DSMC2 GEMINI 5K S35 Trade-In $14,500 £11,750 €13,250

Warranty

As part of the DSMC2 GEMINI 5K Trade-In, the DSMC2 GEMINI comes with a 2-year standard warranty. 

If the camera you are trading in has NOT entered the extended warranty (RED ARMOR) period (i.e., you are still under the original warranty), then that warranty will carry over to your new camera.

If the camera you are trading in is in the extended warranty (RED ARMOR) period, then that balance does not carry over to the new camera. 

Eligibility

You are eligible for the upgrades listed above if you purchased the camera directly from RED, completed the Transfer of Ownership process, or submitted a Camera Registration Form.

Upgrade Sales Tax

If you take delivery of your upgraded camera in California, Florida, New York, or Washington, then applicable sales tax is applied. You will be charged sales tax on the full retail price of the DSMC2 GEMINI BRAIN.

If you take delivery of your upgraded camera in the European Union, Value Added Tax (VAT) may be applied where applicable.

Shipping Costs

You are responsible for shipping your camera to RED. You are also responsible for the return shipment of your new or upgraded camera order.

RED recommends that you use a traceable and insurable carrier when shipping.

Shipping Locations

Once you have been issued a service order number, you can send your camera to any of the worldwide RED facilities.

NOTE: The trade-in is performed exclusively through RED Authorized Dealers beginning in May 2018. Find a RED Authorized Dealer near you hereOnce RED begins accepting trade-ins directly in mid-Summer 2018, the trade-in can be performed at RED locations worldwide.

Location Name Location Upgrade Drop-Off
RED Headquarters Irvine, CA ✔︎ ✔︎
RED Store Hollywood Los Angeles, CA ✔︎ ✔︎
RED New York New York, NY ✔︎ ✔︎
RED Miami Miami, FL ✔︎ ✔︎
RED Europe Ltd. Bucks, England ✔︎ ✔︎
RED China Beijing, China ✔︎ ✔︎ 

Turnaround Time

The estimated turnaround time is 7 to 10 business days. 

NOTE: The turnaround time does not include the transit time to and from the drop-off RED facilities.

NOTE: Any other offered or requested service options are processed separately and add to the anticipated turnaround time. 

 

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