Save a Log File

A log file is a detailed text file of the processes and operations performed by the camera. If you contact RED for support, you may be asked to send a log file.

To save a log file, follow the instructions below:

  1. Ensure that a RED MINI-MAG SSD is properly mounted to the camera.
  2. Go to Menu > Settings > Maintenance.
  3. Select Save Log

    The log file is saved as a *.txt file in the SSD root directory.

Was this article helpful?
1 out of 2 found this helpful
Have more questions? Submit a request



Article is closed for comments.