Power Info Unavailable with Wooden Camera Cable-less Battery Plates and D-Boxes Follow

Known Issue ID: 11879

Issue Summary:

When powering the camera with a Wooden Camera Cable-less Battery Plate or D-Box, power information is not displayed in the Lower Status Row and the Power menu.


Workaround:

RED updated the command protocol in v7.0 firmware. The Wooden Camera Cable-less Battery Plate or D-Box is not compatible with the updated protocol. To see the power status when using a Wooden Camera Cable-less Battery Plate or D-Box, downgrade the camera firmware to v6.3.

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    RED Web & Marketing Support

    A workaround for Power Info Unavailable with Wooden Camera Cable-less Battery Plates and D-Boxes - 11879 has been added. Please click the link to learn more.

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