DSMC Module Errors Follow

DSMC Side Handle Upgrade Issue

If after upgrading your EPIC/SCARLET to firmware build v6.3 or later, you have lost functionality of your DSMC Side Handle, you will need to follow these downgrade/upgrade instructions:

 

  1. Downgrade the camera BRAIN firmware to v6.0.46.

  2. Reattach the DSMC Side Handle to confirm that it works as it should with this firmware build.

    1. During the upgrade, you will be instructed to shut down the camera twice so that the firmware upgrades successfully.

  3. Once the firmware has been upgraded successfully, you can begin to upgrade your firmware sequentially.

    1. Upgrade your camera BRAIN with the DSMC Side Handle attached to firmware build v6.2.

    2. Upgrade your camera BRAIN with the DSMC Side Handle attached to firmware build v6.3.

 

You can find DSMC Firmware on RED.com/downloads and click the Release History for each camera BRAIN, or choose from the links below:

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