Transfer of Ownership Follow

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The Transfer of Ownership program protects a new camera owner’s investment if purchasing a RED® camera by means other than directly from RED. The new owner must have an active RED account or must register with RED by creating an account before transferring ownership of a RED camera. 

The Transfer of Ownership program is only available from RED and is limited to one re-certification per customer upon a change of ownership. Cameras that are not possessed by the registered owner may be sent to RED to complete the Transfer of Ownership program in accordance with RED’s Return Merchandise Authorization (RMA) policy.  RED offers the following options:

 

Transfer of Ownership Options Transfer Fee Evaluation Fee TRANSFER ARMOR Fee Total Cost Warranty Coverage
1. Transfer of Ownership Only NONE NONE NONE NONE NONE
2. Transfer of Ownership and Re-Certified Warranty $500 $100 NONE $600 90 days
3. Transfer of Ownership and Re-Certified Warranty with TRANSFER ARMOR $500 $100 $1,500 $2,100 1 year

 

Option 1: Transfer of Ownership Only

RED transfers camera ownership to the new owner free-of-charge.

The benefits of the Transfer of Ownership program include:

  • Registered ownership of the product on your RED account giving you ultimate control of service and technical support
  • Eligibility for upgrade program opportunities associated with the product

 

Option 2: Transfer of Ownership and Re-Certified Warranty

RED transfers camera ownership to the new owner and provides a Re-Certified 90-day warranty for the cost of $500. This requires that the camera returns to RED for a full inspection for the cost of $100.

RED performs a full evaluation to determine the camera meets RED factory specification. RED provides a service quote for any repairs and the $100 evaluation fee is applied to the cost of the repairs if greater than the $100 fee. Upon completion of the transfer and evaluation, the 90-day RED Re-Certified Product Warranty is applied to the camera.

You are responsible for shipping to and from RED. RED recommends that you use a traceable and insurable carrier when shipping to RED. 

As part of the Transfer of Ownership and Re-Certified Warranty program, you receive the following exclusive benefits:

  • Registered ownership of the product on your RED account giving you ultimate control of service and technical support
  • Eligibility for upgrade program opportunities associated with the product
  • Rigorous evaluation and factory-refurbishment process to ensure the camera meets product performance specifications
  • 90 day RED Re-Certified Product Warranty

 

Option 3: Transfer of Ownership and Re-Certified Warranty with TRANSFER ARMOR

RED transfers camera ownership to the new owner and provides a Re-Certified 90-day warranty for the cost of $500. For the additional cost of $1,500, TRANSFER ARMOR will extend the Re-Certified warranty from 90-days to one (1) year. This requires that the camera returns to RED for a full inspection for the cost of $100.

RED performs a full evaluation to determine the camera meets RED factory specification. RED provides a service quote for any repairs and the $100 evaluation fee is applied to the cost of the repairs if greater than the $100 fee. Upon completion of the transfer and evaluation, the 90-day RED Re-Certified Product Warranty is applied to the camera and is extended to one (1) year with TRANSFER ARMOR.

You are responsible for shipping to and from RED. RED recommends that you use a traceable and insurable carrier when shipping to RED.

As part of the Transfer of Ownership and Re-Certified Warranty with Transfer Armor program, you receive the following exclusive benefits:

  • Registered ownership of the product on your RED account giving you ultimate control of service and technical support
  • Eligibility for upgrade program opportunities associated with the product
  • Rigorous evaluation and factory-refurbishment process to ensure the camera meets product performance specifications
  • 90 day RED Re-Certified Product Warranty
  • 1 year TRANSFER ARMOR Extended Warranty
  • One (1) year total of RED Re-Certified Product Warranty

 

Warranty Transfers

The Standard Warranty, and any applicable Extended Warranty, is granted to the original purchaser only by RED. All warranties are non-transferable and automatically terminate if the covered product is sold.

The camera may be eligible for a 90-day RED Re-Certified Product Warranty or TRANSFER ARMOR Extended Warranty for an additional cost upon completion of the Transfer of Ownership program.

 

TRANSFER ARMOR 

TRANSFER ARMOR is an optional extended warranty program dedicated to protecting you and your re-certified camera for one (1) year. Upon purchasing, the TRANSFER ARMOR extends your 90-day RED Re-Certified Product Warranty to one (1) year. The TRANSFER ARMOR must be purchased before your Transfer of Ownership is completed.

 

Request a Transfer of Ownership

The current registered owner (PRIMARY account holder) of the camera or the new purchaser can initiate the Transfer of Ownership process by submitting a request on support.red.com.

The current registered owner (PRIMARY account holder) of the camera is permitted to authorize a transfer of ownership or can permit an ADMIN contact on the account to authorize the transfer.

 

Shipping Locations

Once you have been issued a Transfer of Ownership Service Order number, you can send your camera to any of the worldwide RED facilities.

Location Name Location Modification Drop-Off
RED Headquarters Irvine, CA ✔︎ ✔︎
RED Store Hollywood Los Angeles, CA X ✔︎
RED New York New York, NY X ✔︎
RED Miami Miami, FL X ✔︎
RED Europe Ltd. Bucks, England ✔︎ ✔︎
RED China Beijing, China X ✔︎ 
Seika Digital Image Corporation Tokyo, Japan X ✔︎
Qube Cinema Technologies P Ltd Mumbai, India X ✔︎
DVInside Seoul, South Korea X ✔︎
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