DSMC Side Handle Battery Latch Upgrade Follow

The DSMC® Side Handle Battery Latch Upgrade improves releasing or securing the REDVOLT® battery with the DSMC Side Handle.

 

Eligibility

Any DSMC Side Handle invoiced on or before July 19, 2012 is eligible for this upgrade.

Any DSMC Side Handle invoiced after July 19, 2012 was upgraded during manufacturing and does not need the DSMC Side Handle Battery Latch Upgrade.

 

Turnaround Time

The turnaround time is 3 to 5 business days.

NOTE: The turnaround time does not include the transit time to and from the drop-off RED facilities.

NOTE: Any other offered or requested service options are processed separately and add to the anticipated turnaround time. 

 

Request the Upgrade

To request the DSMC Side Handle Battery Latch Upgrade, please submit a request on support.red.com. The Product Support team will provide you with the Service Order number and shipping instructions.

You are responsible for shipping to and from RED.

RED recommends that you use a traceable and insurable carrier when shipping to RED.

Have more questions? Submit a request

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