R.C.P. Antenna-X Upgrade Follow

The R.C.P.™ Antenna-X upgrade is a no-charge upgrade kit for an eligible EPIC-X BRAIN that does not have the latest R.C.P. antenna installed. After installing the R.C.P. Antenna-X Upgrade Kit, the REDMOTE range is improved, both indoors and outdoors. 


Any EPIC-X BRAIN that has a serial number of #02587 or lower is qualified for the R.C.P. Antenna-X Upgrade.

Any EPIC-X BRAIN that has a serial number of #02588 or higher was upgraded with the new antenna during manufacturing and does not need the R.C.P. Antenna-X Upgrade.


Shipping Costs

If the EPIC-X BRAIN is under warranty, RED covers shipping to and from RED. If the EPIC-X BRAIN is not under warranty, you are responsible for shipping to and from RED. RED recommends that you use a traceable and insurable carrier when shipping to RED. 


Turnaround Time

The turnaround time is 3 to 5 business days.

NOTE: The turnaround time does not include the transit time to and from the drop-off RED facilities.

NOTE: Any other offered or requested service options are processed separately and add to the anticipated turnaround time. 


Request the Upgrade

To request the R.C.P. Antenna-X Upgrade, please submit a request on support.red.com.

Have more questions? Submit a request


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