The DSMC® Modular Assault Plate Modification Program is a no charge modification for eligible DSMC Modular Assault Plates owners. RED® will re-machine, re-anodize, and re-engrave eligible DSMC Modular Assault Plates to allow physical compatibility with WEAPON® DRAGON and SCARLET-W.
If you request the DSMC Modular Assault Plate modification at the time of your WEAPON upgrade, the modification for the plate will be processed separately from your WEAPON Upgrade. The DSMC Modular Assault Plate will NOT ship attached to your new WEAPON.
Topics covered in this post:
- WEAPON DRAGON Upgrade
- RED RAVEN Owners
- Shipping Costs
- Turnaround Time
- Request the Modification
- Shipping Locations
If your order for the DSMC Modular Assault Plate Pack and Lightweight Production Pack was invoiced before July 21, 2015, then you are eligible for this program. All DSMC Modular Assault Plate Pack and Lightweight Production Pack orders invoiced after July 21, 2015 are already compatible with WEAPON DRAGON and SCARLET-W.
WEAPON DRAGON Upgrade
You can send in your DSMC Modular Assault Plate at the same time that you send in your EPIC DRAGON or SCARLET DRAGON for the WEAPON DRAGON upgrade. Before you send in both items, submit an RMA Support request.
RED RAVEN Owners
RED RAVEN® owners do not need to have their plate modified because the DSMC Modular Assault Plate is compatible with RED RAVEN. It does not matter if you purchased a DSMC Modular Assault Plate before or after July 21, 2015.
You are responsible for shipping to RED. RED is responsible for return shipping. RED recommends that you use a traceable and insurable carrier when shipping to RED.
The turnaround time is 10 to 15 business days.
The turnaround time for this program does not include the transit time to and from the drop-off RED facilities. Turnaround times might be temporarily extended if we receive an unexpected spike in DSMC Modular Assault Plate volume.
Request the Modification
To request the modification, please submit an RMA Support request. The RMA Support team will provide you with the RMA number and shipping instructions.
Once you have been issued a DSMC Modular Assault Modification Service Order number, you can send your DSMC Modular Assault Plate to any of the worldwide RED facilities.
NOTE: The DSMC Modular Assault Plate Modification Program is performed exclusively at RED Headquarters in Irvine, CA. If you send your DSMC Modular Assault Plate to other RED facilities, that will add to the anticipated turnaround time.
|RED Headquarters||Irvine, CA||✔︎||✔︎|
|RED Store Hollywood||Los Angeles, CA||X||✔︎|
|RED New York||New York, NY||X||✔︎|
|RED Miami||Miami, FL||X||✔︎|
|RED Europe Ltd.||Bucks, England||X||✔︎|
|Seika Digital Image Corporation||Tokyo, Japan||X||✔︎|
|Real Image Media Technologies||Mumbai, India||X||✔︎|
|Salon Films||Hong Kong, China||X||✔︎|
|DVInside||Seoul, South Korea||X||✔︎|