Lens Errors Follow

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General: Module or Lens Mount Not Functioning

Symptom

Module or lens mount is not functioning correctly, or is not communicating with the camera.

Potential Resolutions

  • Perform a Hardware Rediscover.
  • Upgrade your camera firmware.
  • Perform a System Restore.

For more information, download the corresponding Operation Guide for your camera.

Camera Does Not Recognize Lens

Symptom

The camera does not recognize the attached lens.

Potential Resolutions

  • Ensure that the lens is compatible.
  • If using a PL lens, ensure that the camera is providing power to the lens: go to Menu Settings Setup Lens and select the Enable Power to Lens check box.
  • Detect the lens: go to Menu Settings Setup Lens and select Detect Lens.
  • Perform a Hardware Rediscover.

For more information, download the corresponding Operation Guide for your camera.

Camera Displays N/A for Aperture

Symptom

The camera displays N/A for aperture when a lens is attached.

Potential Resolutions

  • Ensure that your lens is completely locked in place.
  • Remove your lens mount. Check the connection points for damage or debris. Install your lens mount.
  • Perform a Hardware Rediscover.
  • Re-install your camera firmware.
  • If your camera is on beta firmware, downgrade to the release build.
  • If you are using a DSMC® PL mount, go to Settings Setup Lens and ensure that power is enabled.

Note: Some lenses do not display the aperture information because they are incompatible. Some PL lenses do not have i-technology data.

For more information, download the corresponding Operation Guide for your camera.

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