DSMC - Data Recovery Service

If you are having issues offloading your data, we first recommend using REDUNDEAD, our free data recovery tool. REDUNDEAD is fairly simple but is ran via Command Prompt on Windows or Terminal on Mac so we recommend following along with the step by step process outlined in the REDUNDEAD Operation Guide.

If you have attempted to recover your files through REDUNDEAD and are unsuccessful with recovering the data, please submit a support request for further assistance.

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