MYSTERIUM and MYSTERIUM-X Repairs Follow

As of September 28, 2017, RED can no longer guarantee repairs to cameras with MYSTERIUM and MYSTERIUM-X sensors, due to a decreasing supply of repair components. 

Which cameras are affected?

  • RED ONE MYSTERIUM
  • RED ONE MYSTERIUM-X
  • EPIC-M MYSTERIUM-X
  • EPIC-X MYSTERIUM-X
  • SCARLET-X MYSTERIUM-X

What are the repair options?

If you believe your camera requires repair, submit a request on support.red.com. RED Support may advise you to send your camera to a RED repair facility for evaluation. RED technicians will then determine if parts are still available for the repair.

Have more questions? Submit a request

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