RED 480GB/960GB MINIMAG will not mount Follow

Known Issue ID: 12142

Issue Summary:

The RED 480GB/960GB MINIMAG will not mount in the camera after repeated attempts.

Firmware Versions Affected:

6.3.101 -

Fixed in Version:

Workaround:

The MINIMAG may be in a not ready state that can take up to 2 minutes to clear. Insert the MINIMAG into the camera and let it remaim powered for 2 minutes. Remove the MINIMAG, power cycle the camera and re-insert the MINIMAG. Contact RED support if the MIMIMAG fails to mount after performing this procedure.

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